Privacy Policy
How Valu8 collects, uses and protects your data under UK GDPR.
1. Who we are
Valu8 (valu8.uk) gives free car valuations to people in the United Kingdom. Valu8 is the data controller for the personal data described here. You can reach us at hello@valu8.uk. ICO registration pending.
2. What we collect
Your registration number; valuation inputs; optional email address; anonymous funnel steps; campaign and referring site details; and, only if you accept, analytics. Submissions can include make, model, trim, year, mileage, condition answers, notes and photos.
3. Why we use it
To provide and save your valuation, send requested emails, keep the service secure, understand and improve the service, and optionally measure usage with your consent. We never sell your personal data and do not use it for advertising.
4. Who processes it for us
Processors include Supabase via Lovable Cloud, the Lovable AI gateway, DVSA and vehicle-data providers, our email provider, Cloudflare Turnstile and, with your consent, PostHog EU. Appropriate safeguards protect data transferred outside the UK.
5. How long we keep it
Account data and saved valuations are kept until deletion. Guest valuation links continue to work unless you ask us to delete them. Alert emails are kept until you unsubscribe. Anonymous funnel steps are kept for up to 13 months.
6. Your rights
Under UK GDPR you can request access, correction, export, deletion or restriction of your personal data. Withdraw email consent through an unsubscribe link, or email hello@valu8.uk. You can also complain to the Information Commissioner's Office.
7. Cookies and browser storage
Essential storage supports sign-in, cookie choices, attribution and guest valuation access. Analytics cookies are set only with consent and can be changed through Cookie settings in the footer.
8. Contact
For privacy questions or requests, email hello@valu8.uk. Last updated: 3 November 2026.